Network Support and Integration
The NAQ Technology Group has a highly skilled subsidiary SDG Technology that offers the following services to new and existing customers, providing you with a one stop shop for your computing services needs.
The design of your network system is the most important part of the overall implementation. The network operating system, topology and media chosen will determine how well a network will perform and how it can accommodate future expansion. A smart network that integrates servers, workstations, printers, copiers and fax machines is critical to the smooth running of any business. What's more, converging technologies such as Voice over IP (VoIP), electronic inventory management, eCommerce and online banking and finance all demand intelligently planned and secure networks that are cost-effective and easy to use.
Whether you need a basic, single office network or a complex multi-office area network, our skilled engineers can utilise their Microsoft, Citrix, Cisco and Linux/Unix experience to tailor a solution to your unique business requirements and objectives.
Site Preparation and Installation
Your network is only as reliable as the infrastructure that connects the equipment. Poor cabling, badly located or configured wireless access points, and inappropriate hardware can cause ongoing problems with your network. SDG's certified and experienced installation engineers have partnered with leading connectivity suppliers to assure total reliability of your site's infrastructure and internet access.
Facility Management
Many organisations are recognising the benefits of outsourcing the duties of network support and management. SDG offers clients network monitoring and management services around the clock, 365 days a year.
We can monitor your networks, via a communication link, to handle immediate notification of component failure or impending problem. Communication links also provide access to servers and desktops for remote support by SDG consultants. Regular reporting identifies potential problems before they occur.
IT Support, Network Support, Integration Support
Our proven track record in integrating complex environments allows us to confidently offer tried-and-tested solutions to our clients. We have extensive experience in integrating IBM Midrange systems into PC-based Local and Wide Area Networks and providing IT support and network support for those networks. Weather it be a single server small business environment or a multilevel, multiserver setup we can assist. Many of our clients have specific needs for their business, we are able to work with find out what they need and integrate it into their environment. IT Support is a critical component of your business. Have you ever thought about what it would cost your business, in wages and time if your computer were down for any length of time? I think you would be surprised on how much it would cost you and how much you rely and take for granted your current infrastructure. At SDG we work with you to stay one step ahead of a crisis. With network support we can monitor your environment and offer suggestions in a proactive way to try to minimise any down time.
Together we can decide on a maintenance plan which suites your requirements and budget with weekly, fortnighty, monthly or remote visits scheduled and at a set cost. Our trained technicians can be made available at a scheduled time to vist your site on a regular basis. Scheduled Maitenance can monitor things like Hard Disk Drive Space, Memory usage, Licencing, backup, antivirus and much more. All of these can excalate from minor issues which could have been picked up and proactivitly treated into a major problem which can cause lenghtly downtime.
Security
With broadband and wireless networks now becoming standard, your firewalls, anti-virus, anti-spam, patch management and encryption technologies have never been more important. They must be correctly implemented to protect your critical data against unauthorised access. Incorrectly configured protection systems may result in insecure networks.
Skilled in a wide range of security products and technologies, SDG specialises in integrated network protection solutions that eliminate the maintenance complexities of non-integrated solutions.
Mobile Computing (Virtual Solutions)
Mobile computing gives your staff the freedom to work from locations other than the office. The ability to dial-in and quickly gain access to office resources significantly increases employee productivity and effectiveness. SDG has implemented numerous mobile office solutions which allow full office functionality, including email capability, remote access to Windows environment, fax transmission and remote system administration.
Ongoing Maintenance
Managing users and network storage, checking backups and ensuring that your computers are up-to-date with current updates and patches is essential for a healthy network. Our engineers can tailor a maintenance solution to meet your particular needs, from total network support / IT support and management to basic, network administration training for your staff.
Proactive Planning
Ageing computer equipment and networks can pose serious risks to your business. Mitigating network risks and identifying suitable levels of investment will ensure your network remains a reliable and valuable asset. To achieve this, SDG will work with you to develop a proactive plan.
General Network Consultancy
SDG also offers general network support consultancy services, including server installations, server upgraded and technical project management & IT support services on an as-needed basis.